Customer Help
Our team of experts are here to assist.
Orders and Shipping
Delivery :
At Solar Step Zambia, we aim to provide efficient and reliable delivery services for all your solar needs.
Please note that deliveries within Zambia may take longer as we ship stock from our South African warehouse to our Zambia warehouse. Currently, we have a truck that transports stock once a month, with plans to increase this frequency to every two weeks in the near future.
If an item is not in stock at our Zambia warehouse, this schedule might result in slight delays.
We also offer the option to collect orders directly from our South African location.
Thank you for your patience and understanding as we work to bring sustainable energy solutions to your doorstep!
Handling And Delivery Time:
Handling Time: 1-2 Working days ( Mon – Fri )
Delivery Time: 2-5 Weeks ( Mon – Fri )
Order Cut off Time :
5:00PM (GMT+02:00) South Africa Standard Time (Johannesburg)
Yes, local pickup is available at our retail store in Bonaero Park, Gauteng, South Africa.
Local pickup is also available via our warehouse in Chingola, Zambia. Orders are shipped once a month by truck from South Africa.
Please Contact Us to confirm that your stock is ready for collection.
Find us on Google Maps
We accept major local and international card payments.
Please use the Paystack option for national and international payments.